Complaint Redressal Mechanism – IMC Hospital

IMC Hospital is committed to providing quality healthcare services with dignity, transparency, and accountability.

If any patient, attendant, or visitor has a complaint regarding medical treatment, staff behavior, facilities, or administrative services, they are encouraged to report it through the following official channels. All complaints are handled confidentially and addressed promptly by hospital management.

Contact for Complaints

📞 UAN: +92 42 111-111-462
📱 WhatsApp: 0300-0341462
📧 Email: complaint@imchospital.com.pk

Website: https://www.imchospital.com.pk/complaints

In case the complaint is not resolved at the hospital level, it may be escalated to the Punjab Healthcare Commission (PHC).

📞 PHC Helpline: 0800-00742

IMC Hospital values patient feedback and considers it essential for continuous improvement and patient safety.